The Ministry of Transport and Infrastructural Development has warned the public about an increase in online scams targeting people seeking services from the Central Vehicle Registry (CVR).
The ministry said the fraudsters are impersonating CVR officials and misleading the public through deceptive online platforms and fraudulent service offerings.
These scams reportedly involve individuals soliciting unauthorised online payments for vehicle registration services, offering to process number plates and driving licences, and instructing victims to make payments into personal accounts.
Some of the fraudulent schemes include false promises of document collection directly at the CVR following payment.
The CVR has clarified that its official online booking platform is exclusively for managing backlog driver's licence appointments and is not used for vehicle registrations.
The CVR also said its online booking platform has no payment requirements, stating that any requests for payment made through this platform are fraudulent.
The public is reminded that the CVR does not solicit direct online payments to individual accounts.
All legitimate transactions are to be verified through the official communication channels, specifically via email at [email protected], [email protected], and [email protected].
The ministry has urged members of the public to promptly report any suspicious activity or unauthorised payment requests to either the CVR offices or the Zimbabwe Republic Police.
Citizens are advised to conduct all legitimate payments by visiting official CVR offices and to refrain from transferring money to personal accounts or engaging with unverified agents.
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